Best Practice Consulting Engagement Process

The success of any consulting engagement depends primarily on the expertise of the consulting firm and the cooperation of the client. Cambar’s proven client engagement management methodology facilitates the process and ensures that the delivered results not only meet, but exceed the client’s expectations. While each client situation is unique, a typical consulting engagement follows a reasonably conventional path which includes the following phases.

Assessment and Requirements Identification

Whether or not clients currently have a solution in place, this phase of the consulting engagement is designed to enable Cambar’s supply chain consultants and technology innovation consultants to learn the client’s business definitions, understand its business processes, assess the information technology environment and either create or enhance the client’s business strategy map. Our supply chain consultants and technology innovation consultants work with the client’s business executives, business experts, and IT representatives to determine the specific business, functional and technical requirements for the engagement. The client’s business experts have a thorough understanding of the business processes impacted by this engagement. The number of business experts needed depends on the client’s organizational structure and inter-departmental activity within your business. Upon completion of this phase, Cambar provides you with documentation of the results of our research and a proposed engagement plan.

Development and Preparation for Implementation

Cambar’s supply chain consulting and technology innovation consulting team develops the client’s solution based on the requirements gathered in the Assessment and Requirements Identification phase. The consulting team also completes any necessary system configuration to reflect the desired business strategy, document test plans, execute quality assurance, and prepare customized training materials.

Implementation and Follow-Up

The implementation of the client’s solution is facilitated by the Cambar consulting team. A joint validation of the solution’s functionality occurs prior to client acceptance and turnover. Once the solution has been implemented, it is important to monitor results and analyze progress. Cambar Solutions supply chain consultants can help clients develop methods for auditing and analyzing performance. Cambar Solutions also offers post implementation support to answer questions, assist with the monitoring of the new solution and make new solution enhancements as necessary.

Cambar’s consulting engagement management methodology involves our client every step of the way, keeps our client fully appraised of progress, issues and costs, and is proven to quickly and inexpensively deliver high quality outcomes.